Customer Reviews

"Just purchased our first Subaru from Capital and it was a great experience. TJ was our sales person . Not only was he low pressure but we gave him a few hoops to jump through to get the sale finalized and he did it with no questions asked and a smile! The prompt/direct answers to our questions were great and they made the experience as pleasant as buying a car be." - Kenneth L. 
"I just purchased my first Subaru and I was pleasantly surprised by the car buying experience at Capital. I went through the Costco program and got a good price (compared to other dealers in the area). My sales rep, Brent, was wonderful, no pressure, very knowledgeable about the Subaru product. He took his time, was patient with me through all my questions. Other staff at Capital were pleasant as well. Not the typical car buying experience. I will use them again. My neighbor has bought 2 cars from them and recommended them to me. It was worth the drive from Chapel Hill."- Susan H. 
"I have spent a lot of money with Capital Subaru since they took over from the previous owner. Two Subaru Outback Touring's and one Forester have come home with me. I've owned 11 cars in 10 years because I get a new one every year, and these folks appreciate the value of loyal customers. I have had occasion to meet and speak with the new General Manager (Jason Pies) and his new Subaru and Hyundai sales managers. I have had the same salesman (Bob Cooley) for the past 10 years under two dealers. I've dealt with the same service manager, Dale Ozment for many years. He has a really professional operation run by seasoned staff. Those relationships are what I value. And, I am getting a more positive vibe from the dealership since Jason Pies took over as General Manager. There is a new team spirit. I see a new enthusiasm. I've heard about some really exciting expansion plans on the horizon. I believe that the people steering this ship know where they're taking it. I'll look forward to doing business with them for a long, long time to come." -William S. 
"I bought my first car here with the help of Darrell Pappas. I scheduled appointments after work (5pm) and I had Darrell and the rest of the staff answer all the questions I had, they were incredibly patient and most of all incredibly helpful. When the nights ran late, Darrell was very accommodating. The experience of buying my first car was something I had put off, but I am more than pleased with my experience. I was able to drive off with a great car after 4 visits. Will be back in the future." - Miranda G. 
"This was my first visit to Capital Subaru. Upon arriving, I was greeted by Bruce the Service Manager who was courteous and respectful. He followed up with me in a timely manner and offered a discount which was a Godsend! My visit ended with Donna who was so helpful and friendly in explaining the charges. I will definitely use their services again!" - Jennifer R. 
"I've owned over 70 cars in my life because I'm addicted to buying them. I'd bought several cars from the previous dealer. Then, it became Capital Automotive of Greensboro. They are a large company with multiple dealerships around our state. Their size assures that they can request and get a larger share of Subaru and Hyundai's production. More cars = better deals. Simple as that. A couple of months ago, I asked my salesman (Bob Cooley) about buying a 2017 Subaru Outback. I wondered if I'd get the same treatment and pricing that I'd grown accustomed to. It turns out that the answer was an unqualified "YES". Bob introduced me to his Subaru sales manager and he gave me as fair a deal as I have ever received anywhere. There were no games. They cut to the chase, showed me the deal's numbers, and I bought on the spot. Capital exceeded my expectations. Straight forward car dealers are hard to find. The folks at Capital are the new kids on the block, and it's time you met them. My recent experience with Bob was completely positive. Capital's a class act, and class acts are rare in the car business." - Bill S. 
"Fantastic service! Every time I get my oil changed I have no complaints. The service department asks if I want a coffee or snack while I'm waiting. They always have a great attitude. Never had an issue." - Cheryl T.  
"We bought our first Subaru after many years of being devoted Volvo owners. Our experience at Capital Subaru and with TJ was superb. They treated us as if we were the only people in their dealership that day and never rushed or hurried us. TJ worked patiently with us to find just the car we wanted. Their customer service is beyond compare. I would recommend them to anyone young or old." - Nate G. 
"I give this dealership the highest rating. They took care of my 2006 Outback recalls and replaced an axle boot. I am impressed with their service and honestly. All the staff, especially Donna Lineberry, were extremely personable and professional. I trust this dealership to treat their customers right. Would recommend to everyone"- Cheryl K 
"Recently was there and purchased a car from Brandon the sales rep who assisted me. He was great to work with. Extremely helpful and understanding to what my needs were. I do not like the car buying process at all but he made it easy and much less stressful. I will return to him for any future purchases! Excellent experience"- Michael D.
"I stopped by the Parts Dept. at lunch just to get advice on cross bars for my new Suburu Forester roof rack, e.g. if they would accommodate my kayak. Antoine helped me by locating the rack and then surprised me by checking with the service department to see if they could install them then. They did and saved me another trip. I appreciated his initiative and got back to work with new cross bars!" - Kathleen B. 

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